Get in touch
Email us any time. We usually reply within one to two days, and there is a person, not a bot, on the other end.
hello@hellomumma.comCommon questions
How does Hello Mumma work?
When you feel the pull to scroll, Hello Mumma keeps the apps you choose quiet, hands you one small thing to do with your kids, and starts a phone-down timer. Do the tiny moment, and your apps unlock for the day. Once a week your own recorded voice calls you back to remind you who you want to be.
Will it really keep my apps locked?
Hello Mumma uses your iPhone's own Screen Time controls to gently keep the apps you pick quiet while you do a phone-down moment. It is built on trust, not punishment. You are always in control, and you earn your apps back by showing up for a few real minutes.
Where are my video letters stored?
Your Future You video letters are designed to stay on your own device. They are your private recordings, for your eyes only, not another feed.
How do I manage or cancel my subscription?
If you subscribed through the App Store, open Settings on your iPhone, tap your name at the top, tap Subscriptions, then choose Hello Mumma to change or cancel it anytime. You can also email us and we will help you sort it.
How do I delete my account?
You can delete your account and data anytime from inside the app: go to Settings, then Account, then Delete account. Prefer we handle it for you? Email hello@hellomumma.com and we will remove everything.
I am not getting notifications. What do I do?
Open Settings on your iPhone, tap Hello Mumma, tap Notifications, and make sure they are allowed. You can fine-tune the daily nudge and the weekly Future You call inside the app, under Settings.
See also our Privacy Policy and Terms.